Hellbent uses standard shipping by Canada Post and though we do put care into packaging our items Hellbent cannot be held responsible for any damage to items during or after the shipping process. All Items are shipped from Vancouver, B.C, which means shipping may take up to 4-8 weeks depending on the location the item is being shipped to.
Tracking numbers are put on every order over $100.
If ordering from outside of Canada please be aware that Hellbent is not responsible for any duty or customs fees.
No Returns or refunds unless it can be proven that there is a definite manufacturing fault.
Ill fitting items due to incorrect measurements that were given cannot be returned or refunded.
DISCLAIMER: HELLBENT IS NOT RESPONSIBLE FOR ANY INJURY OR ISSUES INVOLVING MISUSE OF ANY ITEM SOLD IN HELLBENT'S STORE. These items are for costume and stage use only and are not made to be used as weapons.